VELACANTO & CO
Bring me the
messy part.
I help untangle unresolved problems, improve existing websites, and provide structure that helps early ideas take shape.
SERVICES
Pick the situation, not the package.
You do not need to know exactly what you need before contacting me. These are the three kinds of problems I work on.
01 • RESOLUTION & FOLLOW-UP SUPPORT
The problem is still unresolved, even
after you’ve followed up.
Refunds, warranties, billing issues, replacements, reimbursements, or situations that need documentation
and persistent follow-up.
Starting at $40
02 • WEBSITE REVIEW & PAGE REDESIGN
Your website works.
It just needs a clearer structure.
Website review, clearer navigation and page flow, desktop and mobile improvements, or a one-page redesign.
Starting at $150
03 • IDEA DEVELOPMENT & PLANNING
You have the idea.
Now it needs direction.
For a business, service, app, website,
tool, process, or other early idea that needs structure and a practical next
step.
Starting at $150
WHAT THE WORK LOOKS LIKE
Less jargon.
More figuring out what is going on.
RESOLUTION & FOLLOW-UP SUPPORT
This is for situations that need organization, documentation, research, coordination, and follow-through.
Help me deal with something unresolved.
Starting at $40
This may include:
Reviewing the issue and organizing the important details.
Tracking contacts, case numbers, dates, responses, deadlines, and next steps.
Helping identify the next appropriate step.
Preparing or handling appropriate follow-up communication when permitted.
Keeping a simple record of the work completed during the purchased support time.
WEBSITE REVIEW & PAGE REDESIGN
This is for improving what already exists, not building a full custom website from scratch.
Help me improve an existing website.
Starting at $150
This may include:
Reviewing what feels confusing, hard to find, outdated, or poorly organized.
Improving navigation, page flow, content hierarchy, spacing, and structure
Reviewing desktop and mobile when applicable
Redesigning the existing page or pages included in the agreed scope
Revision: The One Page Redesign includes 1 round of changes after you review the design. The Website Review does not include revisions. If you need more changes, I’ll confirm any added cost before continuing.
IDEA DEVELOPMENT & PLANNING
This is for early ideas that need clarity, structure, practical questions, and a plan for what should happen first.
Help me develop an idea into a plan.
Starting at $150
This may include:
Clarifying what the idea is trying to accomplish.
Identifying important questions, gaps, assumptions, and requirements.
Mapping customer, user, service, or decision flows when relevant.
Research when included in the selected package.
Defining practical next steps
Refinement: The Idea Blueprint includes 1 round of changes after review. The Working Session does not include changes afterward because the work happens during the session. If more changes are needed, I’ll confirm any added cost before continuing.
HOW IT WORK
I review the request before you pay.
01
Start a Project
I start by understanding the people, goals, friction points, and information shaping the work.
02
Short form
Share the important details without having to write a perfect project brief.
03
I review it
I look at fit, scope, timing, and anything I still need to understand.
04
Scope is confirmed
I recommend the right package or provide a quote when needed.
05
You accept
We confirm the agreement, scope, revision limits, and payment terms.
06
Work begins
You complete the required payment or deposit, then I get to work.
STARTING PRICING
Clear enough to start.
Flexible enough to fit
the work.
The public page shows starting prices. After I review your request, I confirm which package fits best.
Prepaid time blocks. Payment covers work time, not a guaranteed outcome.
01
Resolution & Follow-Up Support
From $40
Fixed-price packages. Review + One Page Redesign includes 1 revision round.
02
Website Review & Page Redesign
From $150
Fixed-price packages. Idea Blueprint includes 1 refinement round.
03
Idea Development & Planning
From $150
No payment is collected when you submit the form. I review the request, confirm the scope and fit, then we agree on the package and payment terms before work begins.
IMPORTANT BOUDARIES
Helpful support without promising
the outcome.
These boundaries are part of the service and help keep expectations clear before we start.
Resolution support
• No refund, replacement, reimbursement, repair, credit, response time, or other result is guaranteed.
• I do not provide legal, financial, medical, insurance, or other licensed professional advice or representation.
• I do not impersonate the client.
Client-only steps
If identity verification, signatures, account-holder authorization, security questions, or direct communication are required, the client completes those steps personally.
Website scope
Website work is limited to the page or pages in the agreed scope. Full site rebuilds, advanced custom development, and extra pages require separate scope.
Revision limits
Requests beyond an included revision or refinement round may require an added fee, new quote, package, or agreement before extra work begins.
START A PROJECT
Tell me what is going on.
You do not need to diagnose the project before contacting me. Start with the problem, website, or idea and I will review it from there.